The role of the last-mile Carrier extends beyond simple transportation, it encompasses real-time tracking, proof of delivery collection, and handling of delivery exceptions.

To optimize the last-mile delivery process, Orchestro collaborates with a network of last-mile Carriers. When a Shipper initiates a shipment, Orchestro selects the most appropriate carrier from its network based on the specific shipment details. These details include the shipment’s origin and destination, package dimensions and weight, service type, and other specific handling requirements.

The selection process goes beyond simple matching, as Orchestro’s platform considers real-time data on Carrier performance, capacity, and coverage areas. This ensures that each shipment is assigned to a Carrier best equipped to handle it efficiently and cost-effectively.

The diagram below illustrates the last-mile Carrier process facilitated by the Orchestro platform. It outlines the steps involved in getting a package from a Shipper to the final destination.

Middle Mile CarrierSFTP