Carrier

The Carrier enrollment to the Orchestro Network is a five-step process.

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Carrier Interest

This is the first stage where a Carrier expresses an interest in participating in the Orchestro platform. The carrier provides details about their network coverage and national rate card, encompassing information about the areas they serve and the pricing structure for their services.

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Account Configuration

Orchestro will send a template to its member, to capture the carrier network configurations, preferences, data exchange preferences, etc. The data is then mapped to the network.

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Integration

Orchestro will assign a technical team to assist all Shipper with integrating per the network standards. A channel of communication will be established for the carrier administrator to connect with the Orchestro integration team. A sandbox environment will be provided for initial integration and testing. Production credentials are provided once the Carrier is ready for live transactions.

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Carrier Contract

A contract must be in place before a Carrier can be active on the network. Data points like rates, coverage, zones, and service level commitments could be deliverable to the technical teams from the sales contract.

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Portal View

This is the final stage. All Carriers are provided access to their Orchestro Network configuration and order data through a portal view. Initial access is for the Carrier administrator. Additional role-based access is assigned by the assigned administrator. The portal also provides actionable metrics, analytics, and insights of the Carrier’s performance.