General Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-1000 | Invalid Token. | Invalid Token. Please provide a valid Token. | Yes |
| ERR-1001 | No record found for the given input(s). | Sorry, we could not find any records. If this problem persists, please contact Orchestro support team. | Yes |
| ERR-1002 | Invalid input. | Invalid input. | Yes |
| ERR-9000 | An unexpected error has occurred. Please try again. | Use existing. | Yes |
Missing Data Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2000 | Carrier is required. | Carrier name required. | Yes |
| ERR-2001 | Event is required. | Use existing. | Yes |
| ERR-2002 | Airbill Number is required. | Use existing. | Yes |
| ERR-2003 | Delivery Status is required. | Use existing. | Yes |
| ERR-2004 | Customer Tracking Number is required. | Use existing. | Yes |
| ERR-2005 | Customer ID is required. | Use existing. | Yes |
| ERR-2006 | From Address is required. | “From” Address is required. | Yes |
| ERR-2007 | From Address Street1 is required. | “From” Address Street1 is required. | Yes |
| ERR-2008 | From Address City is required. | “From” Address City is required. | Yes |
| ERR-2009 | From Address State is required. | “From” Address State is required. | Yes |
| ERR-2010 | From Address Zip is required. | “From” Address Zip is required. | Yes |
| ERR-2011 | From Address Country is required. | “From” Address Country is required. | Yes |
| ERR-2012 | To Address is required. | “To” Address is required. | Yes |
| ERR-2013 | To Address Street1 is required. | “To” Address Street1 is required. | Yes |
| ERR-2014 | To Address City is required. | “To” Address City is required. | Yes |
| ERR-2015 | To Address State is required. | ”To” Address State is required. | Yes |
| ERR-2016 | To Address Zip is required. | ”To” Address Zip is required. | Yes |
| ERR-2017 | To Address Country is required. | ”To” Address Country is required. | Yes |
| ERR-2034 | Return Address is required. | Use existing. | Yes |
| ERR-2035 | Return Address Address1 is required. | Return Address: Address1 is required. | Yes |
| ERR-2036 | Return Address City is required. | Return Address: City is required. | Yes |
| ERR-2037 | Return Address State is required. | Return Address: State is required. | Yes |
| ERR-2038 | Return Address Zipcode is required. | Return Address: Zipcode is required. | Yes |
Validation Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2100 | File uploaded is Invalid. | Invalid file. Please upload a valid file. what is invalid? | Yes |
| ERR-2101 | File Extension is Invalid (allowed -*.csv) | Invalid file extension. Please upload a .csv file. | Yes |
| ERR-2102 | Invalid Input . Please send valid start index for pagination. | Invalid Input. Please send a valid start index for pagination. | Yes |
| ERR-2080 | Parcel %s: The weight unit is either blank or incorrect. The supported weight unit values are (oz/lb/mg/g/kg). | Parcel %s: The unit of weight is either blank or incorrect. The supported unit of weight values are oz, lb, mg, g, and kg. -Alper check for field name | Yes |
| ERR-2081 | Parcel %s: The dimensions unit is either blank or incorrect. The supported dimensions unit values are (inch/ft/mm/cm/m). | Parcel %s: The unit of distance for dimensions is either blank or incorrect. The supported unit of distance values are inch, ft, mm, cm, m. -Alper check for field name | Yes |
| ERR-2041 | The ‘start’ field value is either empty or less than 0. Please send the value greater than 0. | The “Start” field value is either empty or less than 0. Please provide a value greater than 0. | Yes |
| ERR-2042 | The ‘limit’ field value is either empty or out of expected range. | The “Limit” field value is either empty or outside of the expected range. Please provide a value greater than 0. | Yes |
| ERR-2043 | Please provide a Limit value greater than 0 and less than or equal to 500. | Use existing. | Yes |
| ERR-2044 | No records found. | Use existing. | Yes |
| ERR-2077 | The Start Date can not be greater than End Date. | The Start Date cannot be greater than End Date. | Yes |
Pagination Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2041 | The ‘start’ field value is either empty or less than 0. Please send the value is greater than 0. | The “Start” field value is either empty or less than 0. Please provide a value greater than 0. | Yes |
| ERR-2042 | The ‘limit’ field value is either empty or out of expected range. Please send the value is greater than 0 and less than or equal to 500. | The “Limit” field value is either empty or outside of the expected range. Please provide a value greater than 0 and less than or equal to 500. | Yes |
| ERR-2043 | Please provide a Limit value greater than 0 and less than or equal to 500. | Use existing. | Yes |
| ERR-2102 | Invalid Input . Please send valid start index for pagination. | Invalid Input. Please send a valid start index for pagination. | Yes |
| ERR-2040 | Carrier Code is required. | Use existing. | Yes |
| ERR-2042 | Please provide valid start and limit values. | Use existing. | Yes |
Record Not Found Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2044 | No records found. | Use existing. | Yes |
Miscellaneous Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2045 | The Alternate Status code cannot exceed 10 characters. | No | |
| ERR-2050 | Request Id is required. | Use existing. | Yes |
| ERR-2051 | Parcel is required. | Use existing. | Yes |
| ERR-2052 | Parcel %s: Ship From Address details are required. | Parcel %s: “Ship From” Address details are required. | Yes |
| ERR-2053 | Parcel %s: Ship To Address details are required. | Parcel %s: “Ship To” Address details are required. | Yes |
| ERR-2054 | Parcel %s: Ship From Address Zip is required. | Parcel %s: “Ship From” Address Zip is required. | Yes |
| ERR-2055 | Parcel %s: Ship TO Address Zip is required. | Parcel %s: “Ship To” Address Zip is required. | Yes |
| ERR-2056 | Event Timestamp is required. | Use existing. | Yes |
| ERR-2057 | Please enter a valid event timestamp format (yyyy-MM-dd’T’HH:mm:ss). | No | |
| ERR-2080 | Parcel %s: The weight unit is either blank or incorrect. The supported weight unit values are (oz/lb). | Parcel %s: The unit of weight is either blank or incorrect. | Yes |
| ERR-2081 | Parcel %s: The dimensions unit is either blank or incorrect. | Parcel %s: The unit of dimensions is incorrect. | Yes |
File and Format Errors
| Error Code | Error Message | Modified Error Message | Is Implemented? |
|---|---|---|---|
| ERR-2060 | Lane is required. | Use existing. | Yes |
| ERR-2061 | Container type is required. | Use existing. | Yes |
| ERR-2062 | The Container tracking id is either invalid or not in open state. | The Container Tracking ID is either invalid or not in open state. about open state. | Yes |
| ERR-2063 | The tracking id is invalid. Please enter a valid tracking id. | Please enter a valid Tracking ID. | Yes |
| ERR-2064 | The tracking id or container tracking id is required. | The Tracking ID or Container Tracking ID is required. -check field name | Yes |
| ERR-2065 | Lane is required. | Use existing. | Yes |
| ERR-2066 | Order Number is required. | Use existing. | Yes |
| ERR-2067 | Please enter number of containers ordered should be greater than 0. | Number of containers ordered should be greater than 0. | Yes |
| ERR-2068 | Order date is required. | Order Date is required. | Yes |
| ERR-2069 | Pickup date is required. | Pickup Date is required. | Yes |
| ERR-2070 | Middle mile carrier code is required. | Middle Mile Carrier Code is required. | Yes |
| ERR-2071 | The Account Number is required. | Use existing. | Yes |
| ERR-2072 | The Account Number is invalid. | Please provide a valid Account Number. | Yes |
| ERR-2073 | Start Date is required. | Use existing. | Yes |
| ERR-2074 | The Start Date can not be greater than current date. | The Start Date cannot be greater than current date. | Yes |
| ERR-2075 | End Date is required. | Use existing. | Yes |
| ERR-2076 | The End Date can not be greater than current date. | The End Date cannot be greater than current date. | Yes |
| ERR-2077 | The Start Date can not be greater than End Date. | The Start Date cannot be greater than End Date. | Yes |
| ERR-2078 | Invoice type is required. | Invoice Type is required. | Yes |
| ERR-2079 | Please enter the invoice type as either ORIGIN_CARRIER OR DESTINATION_CARRIER. | Specification of invoice source carrier type is required | No |
| ERR-2080 | Parcel %s: The weight unit |